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	<title>Lytiks Help</title>
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	<link>http://help.lytiks.com</link>
	<description>Web Analytics and Call Tracking Made Easy.</description>
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		<title>Tracking Custom Events</title>
		<link>http://help.lytiks.com/lytiks/tracking/tracking-custom-events/</link>
		<comments>http://help.lytiks.com/lytiks/tracking/tracking-custom-events/#comments</comments>
		<pubDate>Tue, 21 Dec 2010 20:43:08 +0000</pubDate>
		<dc:creator>nmendoza</dc:creator>
				<category><![CDATA[Lytiks]]></category>
		<category><![CDATA[Tracking]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=593</guid>
		<description><![CDATA[To track events other than downloads, outbound links, video, and regular clickstream data, you may need to create custom events.  <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/tracking/tracking-custom-events/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Out of the box, Lytiks tracks all your regular clickstream data including path through site and automatic tracking of downloads and outbound links, but if you need to track other kinds of clicks, you can readily do so by adding the piece of code to your html object:</p>
<blockquote>
<p id="line195">class=&#8221;notrack&#8221; onclick=&#8221;cat.TrackEvent(&#8216;<span style="color: #00adee;">page/event-button<span style="color: #000000;">&#8216;</span></span>)&#8221;</p>
</blockquote>
<p>The only thing you have to modify is the part in the parentheses. You can call this anything you want, but we recommend naming it after the name of the page and the object separated by a forward slash (as shown above).</p>
<p>If you want to track clicks on an anchor tag it might look like this:</p>
<blockquote>
<p id="line195">&lt;a href=&#8221;" class=&#8221;notrack&#8221; onclick=&#8221;cat.TrackEvent(&#8216;page/event-button&#8217;)&#8221;&gt;Event&lt;/a&gt;</p>
</blockquote>
<p>The class=&#8221;notrack&#8221; attribute is not necessary unless you are tracking an anchor tag and can be omitted in the unlikely case that you are trying to track another type of object.</p>
<p>Once you have added this code to the object you want to track clicks of, you will see those events show up as events in your data and you&#8217;ll be able to create goals and sort your data based on successful completion of the event. Please let us know if you have any questions or need help with tracking custom events.</p>
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		</item>
		<item>
		<title>How to Create a Custom Segment in Lytiks</title>
		<link>http://help.lytiks.com/lytiks/how-to-create-a-custom-advanced-segment-in-lytiks/</link>
		<comments>http://help.lytiks.com/lytiks/how-to-create-a-custom-advanced-segment-in-lytiks/#comments</comments>
		<pubDate>Sun, 14 Nov 2010 21:44:29 +0000</pubDate>
		<dc:creator>nmendoza</dc:creator>
				<category><![CDATA[Lytiks]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=569</guid>
		<description><![CDATA[Create and apply custom segments in Lytiks using our easy drag and drop interface <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/how-to-create-a-custom-advanced-segment-in-lytiks/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Creating a custom segment in Lytiks is easy. Just use our easy drag and drop interface to create rules that will only show the niche of users that you want to see. To find our custom segment builder tool, click on Manage Account &gt; Manage Segments to open up your segments. Click on &#8220;Create New Segment&#8221; to launch the builder.</p>
<p>To activate your custom segment, click on Filters &gt; Segments and select your segment. Click &#8220;Set Filters&#8221; and your segment will be applied.</p>
<p>For more help, please contact support@lytiks.com</p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to use Report Sorting Effectively</title>
		<link>http://help.lytiks.com/lytiks/how-to-use-report-sorting-effectively/</link>
		<comments>http://help.lytiks.com/lytiks/how-to-use-report-sorting-effectively/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 18:08:41 +0000</pubDate>
		<dc:creator>nmendoza</dc:creator>
				<category><![CDATA[Lytiks]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=518</guid>
		<description><![CDATA[Coming Soon!]]></description>
			<content:encoded><![CDATA[<p>Coming Soon!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Manage Domains in Lytiks</title>
		<link>http://help.lytiks.com/lytiks/how-to-manage-domains-in-lytiks/</link>
		<comments>http://help.lytiks.com/lytiks/how-to-manage-domains-in-lytiks/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 17:53:56 +0000</pubDate>
		<dc:creator>nmendoza</dc:creator>
				<category><![CDATA[Lytiks]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=513</guid>
		<description><![CDATA[How to manage your domain approvals in Lytiks. <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/how-to-manage-domains-in-lytiks/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
			<content:encoded><![CDATA[<p>To manage domains in Lytiks, go to Domain Approvals tool under Web Analytics Tools in Manage Account.</p>
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<p>More details coming soon! If you need help, please feel free to contact us.</p>
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		<item>
		<title>How to set up an Engagement in Lytiks</title>
		<link>http://help.lytiks.com/lytiks/goals/engagement/how-to-set-up-an-engagement-in-lytiks/</link>
		<comments>http://help.lytiks.com/lytiks/goals/engagement/how-to-set-up-an-engagement-in-lytiks/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 17:44:28 +0000</pubDate>
		<dc:creator>nmendoza</dc:creator>
				<category><![CDATA[Engagements]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=504</guid>
		<description><![CDATA[How to create a goal that measures the level of interest <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/goals/engagement/how-to-set-up-an-engagement-in-lytiks/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
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<p>Setting  up an Engagement in Lytiks is easy. Choose the type of Engagement you wish to  set up from the list below and follow the instructions to set up your  Engagement.</p>
<p><a href="http://help.lytiks.com/lytiks/goals/lytiks-how-to-set-up-a-pageview-goal/">How to set up a Page View Action</a></p>
<p><a href="http://help.lytiks.com/lytiks/goals/how-to-set-up-a-download-goal-in-lytiks/">How to set up a Download Action</a></p>
<p><a href="http://help.lytiks.com/lytiks/goals/lytiks-how-to-set-up-an-outbound-link-goal/">How to set up an Outbound Link Action</a></p>
<p><a href="http://help.lytiks.com/lytiks/goals/lytiks-how-to-set-up-a-phone-call-tracking-action/">How to set up a Phone Call Action</a></p>
<p>How to set up a Video View Action: Coming Soon</p>
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		<title>How to Set up an Action in Lytiks</title>
		<link>http://help.lytiks.com/lytiks/goals/actions/how-to-set-up-an-action/</link>
		<comments>http://help.lytiks.com/lytiks/goals/actions/how-to-set-up-an-action/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 17:41:02 +0000</pubDate>
		<dc:creator>nmendoza</dc:creator>
				<category><![CDATA[Actions]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=498</guid>
		<description><![CDATA[How to set up your sales-oriented "Actions" in Lytiks <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/goals/actions/how-to-set-up-an-action/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
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<p>Setting up an Action in Lytiks is easy. Choose the type of Action you wish to set up from the list below and follow the instructions to set up your Action.</p>
<p><a href="http://help.lytiks.com/lytiks/goals/lytiks-how-to-set-up-a-pageview-goal/">How to set up a Page View Action</a></p>
<p><a href="http://help.lytiks.com/lytiks/goals/how-to-set-up-a-download-goal-in-lytiks/">How to set up a Download Action</a></p>
<p><a href="http://help.lytiks.com/lytiks/goals/lytiks-how-to-set-up-an-outbound-link-goal/">How to set up an Outbound Link Action</a></p>
<p><a href="http://help.lytiks.com/lytiks/goals/lytiks-how-to-set-up-a-phone-call-tracking-action/">How to set up a Phone Call Action</a></p>
<p>How to set up a Video View Action: Coming Soon</p>
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		<title>How to Effectively Use Link Tagging</title>
		<link>http://help.lytiks.com/lytiks/tracking/how-to-effectively-use-link-tagging/</link>
		<comments>http://help.lytiks.com/lytiks/tracking/how-to-effectively-use-link-tagging/#comments</comments>
		<pubDate>Fri, 12 Nov 2010 17:30:27 +0000</pubDate>
		<dc:creator>jquella</dc:creator>
				<category><![CDATA[Lytiks]]></category>
		<category><![CDATA[Tracking]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=496</guid>
		<description><![CDATA[How to use tagged links to increase the accuracy of Lytiks reporting for your advertising campaigns <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/tracking/how-to-effectively-use-link-tagging/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
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<ol>
<li>Click the “Manage Accounts” icon on the top right of your screen, just to the right of the “Filters” menu.
<p><div id="attachment_556" class="wp-caption aligncenter" style="width: 563px"><a href="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-1.jpg" target="_blank"><img class="size-full wp-image-556" title="Lytiks - Link Tagging 1" src="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-1.jpg" alt="" width="553" height="139" /></a><p class="wp-caption-text">Manage Accounts</p></div></li>
<li>Under “Web Analytics Tools”, choose “Link Tag Builder.&#8221;
<p><div id="attachment_557" class="wp-caption aligncenter" style="width: 658px"><a href="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-2-e1289603557132.jpg"><img class="size-full wp-image-557" title="Lytiks - Link Tagging 2" src="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-2-e1289603557132.jpg" alt="" width="648" height="130" /></a><p class="wp-caption-text">Link Tag Builder</p></div></li>
<li>Choose whether your website uses the <strong>http</strong> or <strong>https (secure)</strong> protocol.<a href="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-3.jpg" target="_blank"><img class="aligncenter size-full wp-image-558" title="Lytiks - Link Tagging 3" src="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-3-e1289603606714.jpg" alt="" width="649" height="369" /></a></li>
<li>Fill in the form information. Note that the first three fields are required. Examples are given on the side, but let&#8217;s go over each one to make sure:
<ul>
<li> <strong>Webpage Domain and Path:</strong> The destination URL which you have designated to be your Landing Page for your ad. The <strong>Landing Page</strong> is the first webpage of your site that visitors who click on your ad will be brought to.</li>
<li><strong>Network Name:</strong> The ad network that your ad is running on. Choose one of the four in the example to the right. For help with other networks, contact <a href="mailto:support@lytiks.com" target="_blank">support@lytiks.com</a></li>
<li><strong>Network Type</strong>:
<ol>
<li> <strong>Display</strong><strong> </strong>= Image ad running on a display network. This will come up as PaidReferral in your Lytiks Traffic Report.</li>
<li><strong>Search</strong><em> </em>= Text ad running on a search network. This will come up as PaidSearch in your Lytiks Traffic Report.</li>
<li><strong>Email</strong><em> = </em> An email blast from yourself or using an email marketing tool. This will come up as Email in your Lytiks Traffic Report.</li>
</ol>
</li>
<li><strong>Ad Type: </strong>Your ad type can be designated as an image, text, or email. This is useful for custom segmentation.</li>
<li><strong>Ad Name:</strong> The name of the ad that you&#8217;re adding this tagged link to. This allows you to see which ad visitors clicked to come through to your site if you are running multiple ads.</li>
<li><strong>Ad Size:</strong> The size of the ad. This allows you to see what ad sizes are performing well by seeing which ones lead visitors to your site or perform actions.</li>
<li><strong>Campaign Name:</strong> The name of the campaign that your ad is running on. This can be used to very effectively segment your data by campaign to compare their respective performances.<a href="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-4.jpg" target="_blank"><img class="aligncenter size-full wp-image-559" title="Lytiks - Link Tagging 4" src="http://help.lytiks.com/wp-content/uploads/2010/11/Lytiks-Link-Tagging-4-e1289603648405.jpg" alt="" width="649" height="455" /></a></li>
</ul>
</li>
<li>Click the &#8220;Generate&#8221; button, and your link tag will appear in the box below. Enter this as your destination URL or link for your ad, and you&#8217;re good to go!</li>
</ol>
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		<title>How to Cancel an Existing Phone Number in Lytiks</title>
		<link>http://help.lytiks.com/lytiks/phone-call-tracking/lytiks-how-to-cancel-an-existing-phone-number/</link>
		<comments>http://help.lytiks.com/lytiks/phone-call-tracking/lytiks-how-to-cancel-an-existing-phone-number/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 19:59:10 +0000</pubDate>
		<dc:creator>pmiteva</dc:creator>
				<category><![CDATA[Lytiks]]></category>
		<category><![CDATA[Phone call tracking]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=476</guid>
		<description><![CDATA[1. It is very easy to cancel a phone number and takes just a few seconds. First, navigate to “Manage Accounts” by clicking on icon on the top right of your screen, just to the right of the “Filters” menu. 2. Under “Call Tracking Tools,” choose “Order New Phone Numbers.&#8221; 3. You will see a list of all the phone numbers &#8230; <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/phone-call-tracking/lytiks-how-to-cancel-an-existing-phone-number/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">1. It is very easy to cancel a phone number and takes just a few seconds. First, navigate to “Manage Accounts” by clicking on icon on the top right of your screen, just to the right of the “Filters” menu.</p>
<div id="attachment_478" class="wp-caption aligncenter" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-a-phone-number-1.jpg" target="_blank"><img class="size-large wp-image-478 " title="Lytiks - How to Cancel an Existing Phone Number Image 1" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-a-phone-number-1-1024x368.jpg" alt="Lytiks - Click Manage Account Icon" width="640" height="230" /></a><p class="wp-caption-text">Lytiks - Click Manage Account Icon</p></div>
<p>2. Under “Call Tracking Tools,” choose “Order New Phone Numbers.&#8221;</p>
<div id="attachment_479" class="wp-caption aligncenter" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-2.jpg" target="_blank"><img class="size-large wp-image-479 " title="Lytiks - How to Cancel an Existing Phone Number Image 2" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-2-1024x180.jpg" alt="Lytiks - Manage Account Menu, Choose &quot;Manage Phone Numbers&quot;" width="640" height="112" /></a><p class="wp-caption-text">Lytiks - Manage Account Menu, Choose &quot;Manage Phone Numbers&quot;</p></div>
<p>3. You will see a list of all the phone numbers you have. Choose the one you would like to cancel by clicking on its name or number.</p>
<div id="attachment_481" class="wp-caption alignnone" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-3.jpg" target="_blank"><img class="size-large wp-image-481 " title="Lytiks - How to Cancel an Existing Phone Number Image 3" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-3-1024x395.jpg" alt="Lytiks - Choose a Phone Number to Cancel" width="640" height="246" /></a><p class="wp-caption-text">Lytiks - Choose a Phone Number to Cancel</p></div>
<p>4. Click &#8220;Cancel Number&#8221; at the bottom of the Manage Phone Number page.</p>
<div id="attachment_484" class="wp-caption alignnone" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-4.jpg" target="_blank"><img class="size-full wp-image-484 " title="Lytiks - How to Cancel an Existing Phone Number Image 4" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-4-e1283454418811.jpg" alt="Lytiks - Click &quot;Cancel Number&quot; Button" width="640" height="330" /></a><p class="wp-caption-text">Lytiks - Click &quot;Cancel Number&quot; Button</p></div>
<p>5. Choose one of three options:</p>
<ul>
<li>Cancel but keep</li>
<li>Cancel completely</li>
<li>Don&#8217;t do anything</li>
</ul>
<p><span style="font-size: medium;"><span style="line-height: 24px;"> </span></span></p>
<p><span style="font-size: medium;"> </span></p>
<div id="attachment_485" class="wp-caption aligncenter" style="width: 594px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-5.jpg" target="_blank"><img class="size-full wp-image-485 " title="Lytiks - How to Cancel an Existing Phone Number Image 5" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-cancel-an-existing-phone-number-5.jpg" alt="Lytiks - Phone Cancelation Options" width="584" height="301" /></a><p class="wp-caption-text">Lytiks - Phone Cancelation Options</p></div>
<p>6. You&#8217;re all set.</p>
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		<item>
		<title>How to Manage Phone Numbers in Lytiks</title>
		<link>http://help.lytiks.com/lytiks/phone-call-tracking/lytiks-how-to-manage-phone-numbers/</link>
		<comments>http://help.lytiks.com/lytiks/phone-call-tracking/lytiks-how-to-manage-phone-numbers/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 17:29:48 +0000</pubDate>
		<dc:creator>pmiteva</dc:creator>
				<category><![CDATA[Lytiks]]></category>
		<category><![CDATA[Phone call tracking]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=436</guid>
		<description><![CDATA[1. Click the “Manage Accounts” icon on the top right of your screen, just to the right of the “Filters” menu. Lytiks &#8211; Click Manage Account Icon 2. Under “Call Tracking Tools,” choose “Manage Phone Numbers.” 3. You will see a list of all the phone numbers you have. Choose the one you would like to manage/edit by clicking on &#8230; <span class="excerpt_more"><a href="http://help.lytiks.com/lytiks/phone-call-tracking/lytiks-how-to-manage-phone-numbers/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
			<content:encoded><![CDATA[<p>1. Click the “Manage Accounts” icon on the top right of your screen, just to the right of the “Filters” menu.</p>
<p><strong><a href="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-1.jpg" target="_blank"><img class="size-large wp-image-442 " title="Lytiks - How to Manage Phone Numbers Image 1" src="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-1-1024x368.jpg" alt="Lytiks - Click Manage Account Icon" width="640" height="230" /></a></strong></p>
<div class="mceTemp">
<dl id="attachment_442" class="wp-caption alignnone" style="width: 650px;">
<dd class="wp-caption-dd">Lytiks &#8211; Click Manage Account Icon</dd>
</dl>
</div>
<p style="text-align: left;">2. Under “Call Tracking Tools,” choose “Manage Phone Numbers.”</p>
<div id="attachment_456" class="wp-caption alignnone" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-2.jpg" target="_blank"><img class="size-large wp-image-456 " title="Lytiks - How to Manage Phone Numbers Image 2" src="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-2-1024x180.jpg" alt="Lytiks - Manage Account Menu, Choose &quot;Manage Phone Numbers&quot;" width="640" height="112" /></a><p class="wp-caption-text">Lytiks - Manage Account Menu, Choose &quot;Manage Phone Numbers&quot;</p></div>
<p>3. You will see a list of all the phone numbers you have. Choose the one you would like to manage/edit by clicking on its name or number.</p>
<div id="attachment_458" class="wp-caption alignnone" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-3.jpg" target="_blank"><img class="size-large wp-image-458 " title="Lytiks - How to Manage Phone Numbers Image 3" src="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-3-1024x395.jpg" alt="Lytiks - Choose a Phone Number from List to Manage " width="640" height="246" /></a><p class="wp-caption-text">Lytiks - Choose a Phone Number from List to Manage</p></div>
<p>4. Once you click on the phone number, you can see all the settings associated with it. You can change the name or description of the phone number by typing in the corresponding box and clicking &#8220;Save Phone Details&#8221; when you are done.</p>
<div id="attachment_461" class="wp-caption alignnone" style="width: 620px"><a href="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-41.jpg" target="_blank"><img class="size-full wp-image-461 " title="Lytiks - How to Manage Phone Numbers Image 4" src="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-41.jpg" alt="Lytiks - Change Phone Name and Description" width="610" height="356" /></a><p class="wp-caption-text">Lytiks - Change Phone Name and Description</p></div>
<p>5. You can also change the behavior of the phone number. This includes the phone number to which it forwards. Write the new number in the &#8220;Destination Number&#8221; box. Click &#8220;Update Forwarding Number&#8221; to save the changes. The forwarding becomes active instantaneously.</p>
<div id="attachment_466" class="wp-caption aligncenter" style="width: 534px"><a href="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-51.jpg" target="_blank"><img class="size-full wp-image-466 " title="Lytiks - How to Manage Phone Numbers 5" src="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-51.jpg" alt="Lytiks - Change Destination Number" width="524" height="184" /></a><p class="wp-caption-text">Lytiks - Change Destinaiton Number</p></div>
<p>6. In addition, select the type of Greeting from the drop-down menu. This is the greeting that indicates that the phone call is being recorded for quality assurance purposes.</p>
<div id="attachment_470" class="wp-caption aligncenter" style="width: 534px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-manage-phone-numbers-6.jpg"><img class="size-full wp-image-470" title="Lytiks - How to Manage Phone Numbers Image 6" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-manage-phone-numbers-6.jpg" alt="Lytiks - Choose a Greeting" width="524" height="184" /></a><p class="wp-caption-text">Lytiks - Choose a Greeting</p></div>
<p>7. To change whether the phone calls to this number are recorded or not, click on the icon of headphones. It will change from red to black depending on whether the recording status. This feature allows you to gain further information about the quality of the inbound calls.</p>
<div id="attachment_465" class="wp-caption aligncenter" style="width: 650px"><a href="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-7.jpg" target="_blank"><img class="size-full wp-image-465 " title="Lytiks - How to Manage Phone Numbers Image 7" src="http://help.lytiks.com/wp-content/uploads/2010/08/lytiks-how-to-manage-phone-numbers-6-e1282687933300.jpg" alt="Lytiks - Call Recording" width="640" height="89" /></a><p class="wp-caption-text">Lytiks - Phone Call Recording</p></div>
<p>8. Finally, you can enter a caller ID override. This is the number/code which will be displayed as the caller ID on your company&#8217;s phone machines when there is an incoming call to the number being managed. This makes it easier to predict what the phone call is about and to respond accordingly by forwarding it to the right person in the company or by providing the appropriate information. Generally, you should make up a system of codes to use for caller ID override. Click &#8220;Update Caller ID&#8221; to save it.</p>
<div id="attachment_471" class="wp-caption aligncenter" style="width: 488px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-manage-phone-numbers-8.jpg" target="_blank"><img class="size-full wp-image-471 " title="Lytiks - How to Manage Phone Numbers Image 8" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-manage-phone-numbers-8.jpg" alt="Lytiks - Update Caller ID for a Phone Number" width="478" height="164" /></a><p class="wp-caption-text">Lytiks - Update Caller ID for a Phone Number</p></div>
<p>9. You can also cancel a number in a few seconds. Just click &#8220;Cancel Number&#8221; at the bottom of the Manage Phone Number (xxx) xxx-xxx page.</p>
<div id="attachment_472" class="wp-caption aligncenter" style="width: 528px"><a href="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-manage-phone-numbers-9.jpg" target="_blank"><img class="size-full wp-image-472 " title="Lytiks - How to Manage Phone Numbers Image 9" src="http://help.lytiks.com/wp-content/uploads/2010/09/lytiks-how-to-manage-phone-numbers-9.jpg" alt="Lytiks - Cancel a Phone Number" width="518" height="177" /></a><p class="wp-caption-text">Lytiks - Cancel a Phone Number</p></div>
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		<item>
		<title>How to Filter an IP Address in Google Analytics</title>
		<link>http://help.lytiks.com/google-analytics/how-to-filter-an-ip-address-in-google-analytics/</link>
		<comments>http://help.lytiks.com/google-analytics/how-to-filter-an-ip-address-in-google-analytics/#comments</comments>
		<pubDate>Tue, 24 Aug 2010 15:39:31 +0000</pubDate>
		<dc:creator>jquella</dc:creator>
				<category><![CDATA[Google Analytics]]></category>

		<guid isPermaLink="false">http://help.lytiks.com/?p=351</guid>
		<description><![CDATA[Go to your account’s website profiles list by clicking the “Analytics Settings” link on the top left of the page under the big Google Analytics logo. A best practice is to create a separate profile for each filter you create, as well as leaving one master backup account with no filters. Creating a profile filter will permanently alter or restrict &#8230; <span class="excerpt_more"><a href="http://help.lytiks.com/google-analytics/how-to-filter-an-ip-address-in-google-analytics/">Keep reading <span class="meta-nav">&#187;</span></a>]]></description>
			<content:encoded><![CDATA[<ol>
<li>Go to your      account’s website profiles list by clicking the “Analytics Settings” link      on the top left of the page under the big Google Analytics logo.<a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-1-Cropped.jpg"></a><a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-1-Cropped.jpg" target="_blank"><img class="aligncenter size-full wp-image-360" title="Google Analytics - IP Filter 1" src="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-1-Cropped.jpg" alt="" width="531" height="209" /></a></li>
<li>A best      practice is to create a separate profile for each filter you create, as      well as leaving one master backup account with no filters. Creating a      profile filter will permanently alter or restrict the data coming into      that profile, and will alter the data starting from the day it was      applied.</li>
<li>To create a      new profile, click the “Add Profile” link to the right of the page for the      site you wish to create the profile under.<a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-3.jpg" target="_blank"><img class="aligncenter size-full wp-image-361" title="Google Analytics - IP Filter 3" src="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-3-e1282336223601.jpg" alt="" width="650" height="154" /></a></li>
<li>You may      either add a new profile or add a profile to an existing domain. To add a      profile to an existing domain, choose the domain to which you want to add      the profile from the drop-down menu.</li>
<li>Next, enter      the profile name and check whether you want the Google AdWords data      sourced from the linked profile from the existing domain (if applicable).      A best practice is to name the profile as a description of the filter you      are about to apply to it. Click the “Finish” button to create the profile.<a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-4-5.jpg" target="_blank"><img class="aligncenter size-full wp-image-362" title="Google Analytics - IP Filter 4-5" src="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-4-5-e1282336247213.jpg" alt="" width="650" height="411" /></a></li>
<li>Now it’s      time to add the filter to the profile you just created. Go back to the      “Analytics Settings” page and click the “Edit” link next to the profile      you have just created.<a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-6.jpg"><img class="aligncenter size-full wp-image-363" title="Google Analytics - IP Filter 6" src="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-6-e1282336270225.jpg" alt="" width="650" height="114" /></a></li>
<li>Click the      “Add Filter” link under the “Filters Applied to Profile” heading. This is      roughly two-thirds down the page on the right.<a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-7.jpg" target="_blank"><img class="aligncenter size-full wp-image-364" title="Google Analytics - IP Filter 7" src="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-7-e1282336292505.jpg" alt="" width="650" height="135" /></a></li>
<li>Exclusion      is a predefined filter in Google Analytics, so it’s easy to filter out an      individual IP address or range of addresses. In the “Create New Filter”      page you have just reached, enter the name of the location you are      excluding so you can easily see what data you are excluding from the      filter when you access this profile.</li>
<li>Choose the      “Predefined filter” button and select “Exclude” from the leftmost      drop-down menu. Select “traffic from the IP addresses” from the middle      drop-down. You will then have the choice to exclude an exact IP address or      a range that begins with, ends with, or contains a certain combination.</li>
<li>Click the      “Save Changes” button to finish creating the filter.<a href="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-8-10.jpg" target="_blank"><img class="aligncenter size-full wp-image-359" title="Google Analytics - IP Filter 8-10" src="http://help.lytiks.com/wp-content/uploads/2010/08/Google-Analytics-IP-Filter-8-10-e1282336318817.jpg" alt="" width="650" height="288" /></a></li>
<li>Remember to allow 24 hours for Google Analytics to start receiving data through your newly-created filter (it is not real-time). You may want to create a custom alert to remind yourself the next day to check that the information is being received properly.</li>
</ol>
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